Helpful Hints

INSURANCE: We ask that you bring your insurance card to every visit. Please try and be familiar with the benefits you have with your insurance carrier.  They are not all the same.  All co-pays are to be paid at the time of your visit.  You may contact our Insurance Department at (803) 254-7004 during normal practice hours if you need assistance.

REFERRALS: Many insurance companies require a referral from your primary care provider before coming to our office.  Please make sure we receive it before your scheduled appointment.  It can be faxed to (803) 254-7057.

PARKING: Free garage parking is available and is just outside of our office.  We ask that you park on the same floor as your appointment if possible.

LATE or “NO-SHOW”:  If your running late please call ahead.  Please cancel your appointment if unable to make it rather than “No Show” so we can use that appointment for another patient.  There will be a $25 No Show fee.

MAMMOGRAMS: If you are needing a mammogram and it has been 365 days since your last one, please call our office at (803) 254-7004 to have one scheduled.  We can also make the mammogram appointment at the time of your physical.

SUGGESTIONS TO IMPROVE SERVICE:  We are always looking for better ways to take care of you.  If you have any concerns or ideas, please contact our Office Manager at (803) 254-7004.

WE LOVE OUR PATIENTS AND THEY ARE OUR NUMBER ONE PRIORITY HERE AT CAPITAL CITY OB/GYN!!!!!!!